Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to payor's information about our policies and practices relating to the management of personal information.
Software Consulting Associates holds a strict No Refund Policy. All returns and disputes are to be handled directly with the municipality. Any service fees that are paid directly to Software Consulting Associates may only refunded at our discretion on a base by case basis. If a municipality chooses to issue a refund, it will be less any fees collected for Software Consulting Associates. Fees collected by Software Consulting Associates vary (when they exist) and are determined by contracts negotiated with the municipality. All fees are disclosed before final payment submission.
To contact or inquire about payment, use the contact information in the footer when you are on the payment entry screen.